Terms of Service

Last updated: March 25, 2026

1. Service description

FastIndexing.io is a multi-channel URL indexing service. We submit your URLs through multiple channels (Google Indexing API, IndexNow, sitemap ping, and other methods) to accelerate search engine indexation. We also provide automated index monitoring, AI-powered page audits, and indexation status reports.

2. Account and access

You must provide a valid email address to create an account. You are responsible for maintaining the security of your account credentials. You must not use the service for illegal purposes or to submit URLs containing illegal content.

3. Credit system

Our service uses a credit-based payment model: 1 credit = 1 URL submitted for indexing. New accounts receive 200 free credits. Additional credits can be purchased in packages. Credits do not expire and are non-transferable between accounts.

4. What we guarantee

We guarantee that every URL you submit will be processed through our multi-channel submission system. We guarantee automated monitoring on days 5, 7, 10, and 14 after submission. We guarantee an AI-powered audit for URLs that fail to index within 14 days.

What we cannot guarantee: We cannot guarantee that any specific URL will be indexed by Google, Bing, or other search engines. Search engine indexation decisions are made solely by the respective search engines. Our service maximizes the probability of indexation but cannot override search engine policies.

5. Refund policy

We offer a transparent, automated refund process. See our Refund Policy for full details. In summary:

— If our AI audit determines that indexation failure was caused by our service (not your website), credits are refunded automatically.

— If the issue is on your website (noindex tags, 404 errors, thin content, etc.), we provide detailed diagnostics and recommendations but do not refund credits, as our submission service was delivered correctly.

— Unused credit packages purchased within 14 days can be refunded under the EU 14-day withdrawal right (Widerrufsrecht).

6. EU right of withdrawal (Widerrufsrecht)

As a consumer in the EU, you have the right to withdraw from any purchase within 14 days without giving a reason. The withdrawal period begins on the day of purchase. To exercise your right, contact us at billing@fastindexing.io.

Exception: If you have already used credits from a purchased package, the right of withdrawal applies only to the unused portion. Credits that have already been spent on URL submissions cannot be withdrawn, as the digital service has been fully delivered for those credits.

7. Fair use

You agree not to abuse the service by submitting URLs that are malicious, contain malware, promote illegal activities, or violate intellectual property rights. We reserve the right to suspend or terminate accounts that violate this policy.

8. Limitation of liability

Our total liability for any claim arising from the use of our service is limited to the amount you paid for credits in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages, including lost revenue due to delayed indexation.

9. Changes to terms

We may update these terms from time to time. We will notify you of material changes via email. Continued use of the service after changes constitutes acceptance.

10. Governing law

These terms are governed by the laws of the Federal Republic of Germany. For consumers in the EU, mandatory consumer protection provisions of your country of residence apply.

11. Contact

For questions about these terms, contact us at info@fastindexing.io or use our contact form.