Transparent refund policy

If we cannot index your URL — you get your credits back. No questions asked.

How our refund process works

Day 0You submit URLs

We send them through 8 indexing channels simultaneously.

Day 3-5We monitor progress

Automated SERP checks. Not indexed? Auto-resubmit through all channels.

Day 10Hard push for remaining

Headless browser, Authority Backlinks, links, RSS, social — everything we have.

Day 10AI audit + verdict

Our AI crawls each problem page, analyzes technical SEO, and determines the cause.

Our fault = automatic refund

Credits returned automatically when AI determines the issue is on our side:

— Our submission channels failed to deliver

— API errors prevented proper submission

— Proxy/network issues on our infrastructure

— Any technical failure attributable to our service

Credits refunded within 24 hours. No action needed from you.

Site issue = fix guide

When the issue is on your website, we provide a detailed diagnosis:

— Page has noindex meta tag

— Page returns 404 or 5xx error

— Canonical tag points elsewhere

— Thin content (less than 50 words)

— Robots.txt blocks crawling

— Redirect chains (3+ hops)

You get a detailed AI audit with specific fix recommendations for each URL.

EU consumer rights (Widerrufsrecht)

As an EU consumer, you have the right to withdraw from any credit package purchase within 14 days without giving a reason. This right applies to the unused portion of your credits. Credits that have already been spent on URL submissions are considered delivered digital services and are excluded from withdrawal. To request a withdrawal, email billing@fastindexing.io with your account email and order details.

Questions about our refund policy? We are here to help.

Contact support